In a nutshell
Emotional intelligence is the ability to be aware of, articulate and regulate one’s emotions and recognise, as well as react appropriately to those of others. It describes the essential skills necessary for successful human interaction. It is the currency of all collaboration.
Why is it important?
- The greater the need to communicate and collaborate, the more emotional intelligence is required. Remote working, online communication and cross-functional teams magnify this need.
- Emotional intelligence is the basic requirement to build great company culture
What will you learn?